CRS Services

CRS has eight major programs:

Clinical Medical Program

CRS provides medical and rehabilitative services through CRS clinics. Care is based on a treatment plan and delivered to clients with an eligible medical condition by way of a multidisciplinary team consisting of, as appropriate, physicians, discipline staff and clerical staff.

Clinical Evaluation Program 

CRS, upon physician referral, provides specialized clinical evaluation services, including follow-up as appropriate, through multidisciplinary teams. Specialized evaluation clinics include Augmentative Communication/Technology (ACT) Clinic, Feeding Clinic, Hearing Aid Clinic, Hearing Assessment Clinic, Teen Transition Clinic, Seating Positioning and Mobility Clinic, and Speech Pathology Clinic. 

Hemophilia Program

In 1975 the Alabama Legislature designated CRS to administer the Alabama Hemophilia Program.  The program was established to use the existing facilities and staff of CRS for care and treatment of people who have hemophilia or related bleeding disorders, thus to foster their health, welfare and safety. The Hemophilia Program serves those persons who require continuing treatment, including costly factor replacement products, but who are unable to pay for the entire cost of such services on a continuing basis, despite the existence of various types of hospital and medical insurance, Medicare, Medicaid, or other government assisted programs and charitable assistance.

The purpose of the Hemophilia Program is to provide medical treatment, factor replacement and comprehensive, multidisciplinary care to children and adults with hemophilia and related bleeding disorders. The AHP service area covers the entire state, with three-fourths of the client population attending the Birmingham Hemophilia Treatment Center (HTC), while the remaining one-fourth attends clinic at the Mobile Hemophilia Treatment Center (HTC). Additionally, each year two pediatric satellite HTC clinics are also offered in Montgomery. 

Care Coordination Program

CRS provides care coordination services to assist clients and families in identifying, accessing, and utilizing community resources to effectively meet their needs.

Care coordination is the process that links children and youth with special health care needs and their families to services and resources in a coordinated effort to maximize their potential and provide them with optimal health care. Care coordination occurs when a specified care plan is implemented by a variety of service providers and programs in an organized fashion.  All clients/families enrolled with CRS have access to care coordination services.  Care Coordination services are related to the comprehensive Plan of Care.  Services are arranged by assigned care coordinators with multidisciplinary team collaboration.

Information and Referral Program 

CRS provides an information and referral program for children and youth with special health care needs. Information and referral activities involve the provision of appropriate educational materials and/or information about available resources, usually on a short-term basis. Each local office maintains a compilation of resources available for children with special health care needs and their families.

Patient/Family Education Program

CRS staff provides information regarding medical conditions, treatment, resources, and other information as needed, to clients and families.  Patient/family education provides information to clients and their families necessary to carry out prescribed treatment as well as to enable clients/families to make informed choices about the service that best meets their needs.  CRS strives to provide patient/family education in a culturally competent form, respecting the values, culture, and language needs of the client/family. It is also provided in the most accessible means for the client/family (e.g., sign language, audio tape, Braille, large print, in their native language utilizing an interpreter, etc.).

Parent Connection Program

CRS facilitates family-to-family support and family involvement with policy development and decision-making at all levels.

The Parent Connection Program provides support and information to families as well as opportunities for families to give input to the leadership of CRS on issues of concern to the clients and families receiving services. This is done through employment of parents as consultants to the program, regularly scheduled parent meetings, distribution of printed material and access materials on the CRS website. The program consists of the following six components: CRS Parent Connection Newsletter, Family Events Calendar, Family Resource Centers, Parent Connection Network (Parent to Parent), State and Local Parent Advisory Committees, and Parent Consultants.

Youth Connection Program

CRS facilitates youth connections and youth involvement in policy development and decision making. The Youth Connection Program provides youth served by CRS an opportunity to obtain information, interact with other youth and offer feedback and suggestions to the CRS program. The program consists of the following:  CRS Youth Advisory Committee, CRS Youth Consultant, Teen Transition Clinic, and Youth and Transition Links.

How to apply for CRS services