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Frequently Asked Questions

 What help does CRS provide?

CRS provides specialty medical services for children with special health care needs. This includes specialty medical clinics, evaluation clinics, medication, equipment, therapies, hospitalizations and surgeries as well as support and information for families. CRS does not provide well-child care.

 Who is eligible for services?

Any child or adolescent younger than 21 years of age who is a resident of Alabama and has a special health care need is eligible for Children's Rehabilitation Service. Individuals with hemophilia are eligible beyond 21 years of age.

 How do I apply for services?

Simply contact any of the 15 CRS offices for enrollment information.

 Who can refer a child to CRS ?

Referrals can come from any source such as the child’s school, family physician, therapists, or family members.

 Are there restrictions for services based on income?

CRS  programs that are restricted based on family income are for transportation and purchased services outside of a CRS  clinic.  Purchased services may include, but are not limited to, prescriptions, lab work, tests, therapies, pre-approved physicain office visits, medical supplies, equipment/repair, surgeries and hospitalizations.

 How do I pay for services?

CRS will bill your insurance company, ALL-Kids or Medicaid for services provided by CRS . The CRS social worker will discuss policies for those without insurance. In many cases, services are provided at no cost.

 Where will my child receive services?

CRS offers its services via 15 offices located across the state. Unfortunately, some pediatric specialists can only be found in the larger urban areas such as Mobile and Birmingham. Whenever possible, CRS tries to provide the service as close to the child's home as possible. Families do have a choice of which location works best for them if that CRS office has the pediatric provider their child needs.

 Can CRS pay my old medical bills?

No. CRS can only pay bills for services that CRS authorized in advance. Bills for services that occurred prior to enrollment of the child in CRS are the parent's responsibility.





 

©2009 Alabama Department of Rehabilitation Services
Document last modified: 5/11/2009